OUR SUSTAINABLE TOURISM POLICY

We aim to offer the highest quality accommodation experience to our valued guests. In this direction;

*Legal requirements

By respecting the legal legislation and the rule of law in all our product and service processes, we act in accordance with National and International Laws and other relevant laws and other conditions that our institution is obliged to comply with.

*Suitability for Individuals with Disabilities

Our hotel is not suitable for use by disabled individuals. Our rooms and entrances are not suitable for use by disabled individuals.

*Security of Our Stakeholders and Investment in People

All our stakeholders are our most valuable asset.

The health and safety of our employees, suppliers and all our stakeholders is our priority. Continuous training is provided to all our employees to increase health and safety awareness, risks are constantly reviewed, and we follow and meticulously implement technological developments to reduce risks in line with evolving conditions.

All stakeholders have freedom of thought and belief, and we do not discriminate against anyone on issues such as language, religion, race, gender, social class, age and union membership. Protection of human rights is our fundamental rule.

*Guest Satisfaction

Our guests are the reason we exist. We ensure that we follow all guest suggestions and complaints from all sources, resolve the complaints in accordance with the rules of ethical conduct, and turn complaints into opportunities for ourselves by informing our guests transparently about this issue.

*Respecting the Environment and Protecting Natural Life

By adopting the principle of commitment to protecting the natural environment in all our activities and using our resources in the most efficient way, we are sensitive about preventing environmental pollution, reducing the amount of waste within the scope of zero waste and recycling the resulting waste, making it harmless to nature, reducing climate change and protecting biodiversity and ecosystem. .

*Energy-saving

We aim to continuously improve our energy performance by using our energy resources in the most efficient way in our hotel.

*Food Safety – Hygiene

In order to provide services in accordance with Food Safety principles, we constantly improve food safety management system conditions throughout the food chain, keeping hygiene conditions at the forefront.

*Support to Local Economy and Sustainability

We are aware of our contribution to the local economy, therefore, when choosing our suppliers, we give priority to local suppliers who prioritize product and service quality. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water and waste.